Terms & Conditions

Last Updated: 21/05/2025

Welcome to Monkie’s Media. These Terms and Conditions (“Terms”) govern your use of our website and services. By using our website (https://www.monkiesmedia.com]) and engaging with our services, you agree to be legally bound by these Terms.


1. Company Overview

Monkie’s Media is a digital agency providing creative and technical services including:

  • Website Design & Development

  • Website Maintenance & Updates

  • UI/UX Design

  • Branding, Logo & Graphic Design

  • Search Engine Optimization (SEO)

  • Social Media Marketing (SMM)

  • Digital Strategy & Consultation

All services are fulfilled by vetted freelance professionals working under our network.


2. Use of Our Services

You agree not to misuse our website or services. You may not:

  • Copy or resell our materials or digital products

  • Use our services to transmit malicious software or spam

  • Violate intellectual property rights or privacy of others


3. Service Agreements & Payments

  • All project terms, scope, timelines, and costs will be confirmed via email or a signed agreement.

  • A deposit (typically 30–50%) is required before project work begins.

  • Final deliverables are provided after full payment is received.

  • Late payments may incur penalties or project delays.

  • We reserve the right to suspend or cancel services for non-payment.


4. Refund & Cancellation Policy

  • Due to the custom nature of digital services, refunds are not provided once work begins.

  • If a project is cancelled by the client mid-way, a partial payment for the work completed will be retained.

  • Cancellations must be made in writing.


5. Intellectual Property

  • Final deliverables become the client’s property upon full payment, unless stated otherwise in the contract.

  • We retain the right to showcase completed work in our portfolio or marketing channels unless explicitly requested not to.

  • You may not resell or sublicense our work without prior agreement.


6. Confidentiality

  • Any sensitive client information shared with Monkie’s Media will be kept strictly confidential.

  • Both parties agree not to disclose confidential project-related information to third parties.


7. GDPR & Data Protection

We are committed to complying with the General Data Protection Regulation (GDPR).

  • Data Collection: We collect only essential personal data (name, email, company details, etc.) via our contact forms or communication tools.

  • Data Usage: We use your information strictly for communication, project execution, billing, and improvement of our services.

  • Data Sharing: We do not share your personal data with third parties unless required for project execution (e.g., hosting providers) or legal reasons.

  • Your Rights: Under GDPR, you have the right to access, correct, or request deletion of your personal data at any time.

  • Cookies: Our website may use cookies to improve performance. By using our site, you consent to this unless cookies are disabled in your browser.

To request data access or removal, email us at [info@monkiesmedia.com].


8. Third-Party Tools

We may integrate third-party software, plugins, or services. Monkie’s Media is not liable for their functionality, data handling, or updates. Users should review the terms of those third-party providers.


9. Disclaimers & Limitation of Liability

  • Monkie’s Media is not liable for indirect damages, data loss, or profit loss.

  • We do not guarantee specific SEO or marketing results, though we follow best practices.

  • Service availability may be affected by third-party platforms or tools beyond our control.


10. Changes to Terms

We may update these Terms occasionally. The revised Terms will be posted on this page with a new effective date. Continued use of our site and services means you accept the changes.


11. Governing Law

These Terms are governed by the laws of [Insert your State/Country]. Any disputes will be resolved through appropriate local legal channels.


12. Contact Information

For questions or concerns regarding these Terms or your personal data, please contact us:

Monkie’s Media
📧 Email: info@monkiesmedia.com
🌐 Website: https://www.monkiesmedia.com